Special offers, deals and discounts
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ServiceM8 Discount - 30% Off 6 Months + $2000 Set Up Rebate
ServiceM8 has teamed up with Tradiespace & Exceptional Tradie Solutions to bring you this massive 30% Off ServiceM8 discount!
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ServiceM8 Company Introduction
Running a trade business means juggling a lot of qotes, bookings, job updates, team coordination, invoices, and making sure nothing slips through the cracks. That’s where ServiceM8 steps in. It’s a smart job management platform designed specifically for tradies and service businesses. From the first call to the final invoice, ServiceM8 helps you cut paperwork, simplify your workflow, and get more done, all while delivering top-notch service to your clients.
What is ServiceM8 Trade Software?
ServiceM8 is an all-in-one job management software built for tradies and service contractors. Whether you're a plumber, sparkie, HVAC tech, or run a property maintenance crew, ServiceM8 helps you run your business from anywhere. It covers everything from scheduling and quoting to job tracking, invoicing, and even taking payments on site.
In this overview, we’ll dive into ServiceM8’s features, how it works, and why over trades business trust ServiceM8 to run their businesses.
With ServiceM8, you can manage jobs and staff in real time, produce professional quotes and invoices on the go, and streamline your entire operation all from your phone or iPad. It’s cloud-based, easy to use, and integrates with accounting platforms like Xero, MYOB and QuickBooks to save you hours of admin every week.
ServiceM8 Software Australia Overview
ServiceM8 is a powerful solution built to meet the real-world demands of Aussie trade businesses. Whether you're working solo or managing a team, it helps you stay organised, responsive, and in control.
With ServiceM8, you can:
- See every job and client detail at a glance
- Book and dispatch jobs with drag-and-drop ease
- Quote and invoice on site
- Track staff in real-time via live maps
- Capture photos, videos, signatures and job notes
- Get paid faster with mobile payments and automated follow-ups
- Sync with your accounting system to avoid double handling
- Now launched Servicem8 Android which you can find out more about (here)
ServiceM8 simplifies the way you work, reduces mistakes, and gives you the tools to grow your business without more admin.
How The ServiceM8 Job Flow Works (in a nutshell 🌰)
ServiceM8 simplifies job management from the first call to final payment, all in a few clear steps:
- Receive a Job
Add a new job with client details, notes, and attachments. Everything is stored in one place from the start. - Quote & Schedule
Create a quote on the spot and send it to the client. Then, use the drag-and-drop calendar to schedule the job with the right team member. - Do the Work
Technicians access everything they need on their phone or iPad - client info, job notes, checklists, safety forms, and more. - Invoice & Get Paid
Generate an invoice straight from the job card and take payment on-site or send a link for the client to pay online. - Sync to Accounting
Automatically sync all your quotes, invoices, payments, and timesheets with Xero, MYOB or QuickBooks to avoid double handling.
It’s simple, smart, and built to help tradies get jobs done faster without the paperwork.
Benefits for Tradies
ServiceM8 is built to solve the everyday headaches of running a trade business. Here’s how it helps you stay ahead:
- Less Paperwork, More Time on the Tools
Cut down the admin with job cards, forms, photos, and payments all handled in one place digitally. - Get Paid Faster
Create invoices on the spot, take card payments via your phone, and automatically follow up unpaid invoices. - Keep Jobs Organised
Track every job from first contact to final payment. No more missed bookings, forgotten notes, or chasing up staff for updates. - Quote Faster & Win More Work
Build and send professional quotes quickly, even while on-site. Clients can accept online no back and forth. - Better Team Visibility
See where everyone is, what jobs they’re on, and what’s been done - all in real time. - Connects with Your Accounting
ServiceM8 integrates seamlessly with Xero, MYOB, and QuickBooks, so your books are always up to date without extra admin. - ServiceM8 App
The ServiceM8 app helps trades businesses get more done with less hassle quoting, scheduling, tracking, and invoicing jobs straight from their phone. And now with ServiceM8 for Android it's easier than ever!
Whether you're a solo tradie or growing a crew, ServiceM8 makes it easier to run a professional, profitable business.
Who Uses ServiceM8?
ServiceM8 is trusted by tens of thousands of trade and service businesses across Australia and beyond. It’s built for anyone who books jobs, sends staff out to site, and needs to stay on top of everything without drowning in paperwork.
It’s ideal for:
🚰 Plumbers
💡 Electricians
🌬️ HVAC Technicians
🧱 Builders
🪟 Property Maintenance
🏠 Roofers
🧼 Cleaners
🌿 Landscapers
🧰 Handymen
From sole traders to teams of 20+, ServiceM8 gives you the tools to manage your jobs, staff, and customers more efficiently, helping you scale without losing control.
ServiceM8 Pay
Take instant card payments on site with Tap to Pay on iPhone, or let clients pay online. No extra hardware, no chasing invoices just fast, secure payments that keep cash flow moving.
ServiceM8 Phone
ServiceM8 Phone turns every call into a productive action. Staff can answer from anywhere, greet clients by name, view active jobs or quotes instantly, and even create new jobs mid-call. Caller ID, call recording, and auto-transcripts are saved to the job card, keeping your history clear and complete. Route calls through one business number, handle after-hours enquiries, and even text booking links while on the line. It’s a smart, mobile-friendly phone system built for tradies who value speed, service, and staying organised.
ServiceM8 Phone – Key Features for Tradies
- 📞 Caller ID & Job Preview – See who’s calling and instantly view their active quotes or jobs.
- 📂 Job Linking – Create a new job or attach the call to an existing one directly from the call screen.
- 🎙️ Call Recording & Transcription – Every call is logged, recorded, and transcribed to the job diary for full job history.
- 🌐 Answer Anywhere – Make and receive calls from your iPhone, iPad, or browser, ideal for remote teams.
- ☎️ One Business Number – Route all calls through a single number and display it on outgoing calls.
- ⏰ After-Hours Routing – Divert calls after hours to your on-call staff or a custom voicemail.
- 🔁 Call Transfers – Transfer calls between team members easily from anywhere.
- 📲 Text Booking Links – Send an enquiry or booking form to the caller mid-conversation in just a few taps.
- 🖱️ Click to Call – Instantly call clients from their job card via the online dashboard.
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